Self-Serve Troubleshooting Steps
- Self-Serve Troubleshooting Guide
- Checking the Client Service (Windows)
- Checking for Blocked Outbound Ports
- Checking Network Interfaces
- Checking Network Interfaces (Windows)
- Checking for Incompatible Software
How-to
- Engaging Technical Support
- Reset Two-Factor Authentication (2FA)
- Disabling Browser DOH
- How To Export Windows Event Logs
- How To Generate a Windows System Report
- Updating an Existing User's Email address
Twingate Client
- Twingate Client Logs
- TCP/IP port tests or scans produce inaccurate results
- Selecting the Quit option in the Twingate Client does not disconnect Twingate.
- Joining a Twingate network fails with "Unable to join network"
- Windows Client: System Service Is Not Running
- Windows Client: Freezes after clicking join network