In this article:
Applicable to:
- Twingate Component: Client | Device Security
- Platform: Windows
Overview
When encryption is added as a condition to the device posture check, it may trigger a "Device security error" when a USB flash drive (or other storage device) is connected.
Symptoms
-
connect to Twingate fails with "Device security not met"
Cause
In some cases, Windows will detect the USB device (falsely) as the local disk and it usually will not have encryption enabled.
Resolution
Disconnecting the USB device will resolve this. We are currently evaluating other methods to filter out USB drives from being detected as not encrypted.