In this article:
    Applicable to:
    • Twingate Component: Admin Console
    • Platform: macOS

    Overview

    When downloading a Network Events report via the Safari Browser, the report ends up being downloaded as an uncompressed file containing just the initial column headers but no data.

    Any other browser returns the proper report in a .gzip format.

     

    Symptoms

    • Generate a network analytics report for download

    • Download in Safari (the report will not have an extension and only contain the CSV header line)

    • Download in Chrome (the report will be gzipped with an extension and contain the events)

    Resolution

    • There is currently no resolution to this issue at this time. 
    • Use another browser other then Safari