Submit a request

Type of assistance requested. For troubleshooting or break/fix assistance, select Technical Support.

What is the type of issue seen?

Please select the Twingate Component that you are opening a Technical Support request for.

Request priority as it aligns to your account's SLA. Please only utilize Urgent for production down instances impacting multiple users. For example, a single Client failing to connect would align to High if necessary.

Twingate Client version

Operating System of which the Twingate Client is running on.

Operating System of which the Twingate Connector resides on.

Operating System version of which the Twingate Connector resides on.

Please enter the full details of your request including applicable versions, third party components/versions, etc. A member of our support staff will respond as soon as possible.

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