In this article:
The Twingate Client uses its own network adapter on an end user's device. The network adapter is created and configured during the installation process of the Twingate Client.
The Twingate Client cannot function properly without the Twingate network interface. Let's make sure the network interface has not been accidentally removed.
On MacOS devices
In a Terminal session, run the following command:
networksetup -showpppoestatus "Twingate"
The expected output of this command is either disconnected (which indicates that the Twingate network adapter exists and is disconnected) or connected (which indicates that the Twingate network adapter exists and is connected).
| Note: If the command returns an empty response, you may need to reinstall the Twingate Client to recreate the Twingate network interface. |
On Windows devices
In a CMD window, run the following command:
ipconfig | findstr "Twingate"
The expected output of this command is Unknown adapter Twingate:.
| Note: If the command returns an empty response, you may need to reinstall the Twingate Client to recreate the Twingate network interface. |