Access being denied to macOS users due to Screen Lock posture check

Applicable to:

• Twingate Component: Client
• Platform: macOS
• Version: 1.0.27

Overview

Due to an issue with the upgrade process to client version 1.0.27 on macOS, users may experience issues accessing resources that have Screen Lock posture check requirements enabled.

Even though Screen Lock is properly configured on the macOS device, access to Twingate resources will be restricted with the message that the device does not meet the requirements.

Potential Solutions

In situations where this occurs, logging out & disconnecting from Twingate, and then restarting the application should resolve the issue.