Aaron

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Articles

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  • VPN Clients With Installed TAP Adapter

    Applicable to: Twingate Component: Windows Client Overview We do our best to make our software compatible with most products and services that are used in the corporate environment. However, so...

  • Technical Support Priority Levels

    Overview Twingate provides technical support for Twingate related issues. When engaging Technical Support, please reference the priority levels below as they align to your issue. Proper alignment o...

  • Consumer VPNs

    Applicable to: Twingate Component: Client Overview We do our best to make our software compatible with most products and services that are used in the corporate environment. However, some product...

  • ZScaler

    Applicable to: Twingate Component: Client Overview ZScaler has been observed to intercept the Twingate TLS session, causing the Twingate Client to be unable to open secure channels with the inval...

  • Cisco Umbrella

    Applicable to: Twingate Component: Client Overview We do our best to make our software compatible with most products and services that are used in the corporate environment. However, some product...

  • macOS Client: Twingate Menu Bar Icon Not Visible

    Applicable to: Twingate Component: Client Platform: macOS Device: MacBook device with a camera notch within the top menu bar. Overview On some MacBook devices there is a notch in the menu bar for...

  • Disabling Browser DOH

    Applicable to: Twingate Component: Client | Resources Third Party Applications: Google Chrome, Microsoft Edge, Mozilla Firefox Overview DNS-over-HTTPS (DoH) is increasingly being enabled by defau...

  • Known Incompatibility Overview

    Overview We do our best to make our software compatible with most products and services that are used in the corporate environment. However, some products are not compatible at this time, generally...

  • Connector: Flapping Offline/Online or Unavailable

    Applicable to: Twingate Component: Connector Overview The Twingate Connector is sensitive to 5 seconds of clock drift from the Twingate Controller. In some environments, clock sync may not be tak...

  • Engaging Technical Support

    Overview Twingate provides technical support for Twingate related issues. This KB article with guide you with how to engage Twingate’s Technical Support Engineering team for your Twingate productio...