In this article:
Applicable to:
- Twingate Component: Client
- Platform: Windows
Overview
We do our best to make our software compatible with most products and services that are used in the corporate environment. However, some products are not compatible at this time, generally because they are trying to use the same system functionality that we require for operation.
Many Windows VPN Clients that utilize the a TAP Adapter to tunnel the VPN traffic can unexpectedly interfere with the Twingate TAP Adapter.
Known Incompatibilities
While these VPNs may not regularly interfere with the Twingate TAP Adapter, they have been observed to occasionally do so.
- OpenVPN
TAP-Windows Adapter V9 for OpenVPN Connect
TAP-Windows Provider V9 for OpenVPN Connect
- Fortinet
TAP-Windows Adapter V9 ftsvnic
Fortinet SSL VPN Virtual Ethernet Adapter
Resolution
If you are having connectivity issues with your Client and have any VPN software installed, even if you do not think it is running, we strongly recommend you do a full uninstall and see if that resolves the issue.
Related
Known Incompatibility Overview
Joining a Twingate network fails with "Unable to join network"