In this article:

    Overview

    Twingate provides technical support for Twingate related issues during North America/US regular business hours (8AM US/Eastern - 5PM US/Pacific), excluding observed US holidays.

    Additionally, to ensure our team has a healthy work-life balance with their loved ones during the end of year holidays, slower response times than normal may be seen while some team members take their well deserved PTO.

    We wish you and yours wonderful holidays, merry Christmas, and a happy New Year's. 

    Observed US Holidays

    2023 End of Year + 2024 New Year's

    • Thanksgiving Day - November 23 (Thursday)
    • Day after Thanksgiving - November 24 (Friday)
    • Christmas Eve (Observance) - December 22 (Friday)
    • Christmas Day - December 25 (Monday)
    • New Year's Eve (Observance) - December 29 (Friday)
    • New Year's Day - January 1 (Monday)